Welcome and thank you for your interest in Dual Ninja LLC ("Renderfire", "Company", "we", "us", or "our"). This Terms of Service Agreement ("Terms of Service", and together with any applicable Supplemental Terms as defined in Section 1.2, the "Agreement") describes the terms and conditions that apply to your use of (i) the website located at https://renderfire.com and its subdomains and any of Company's other websites on which a link to these Terms of Service appears (collectively, the "Website") and (ii) the services, content, and other resources available on or enabled via our Website, including our AI-powered image and video generation services (collectively, with our Website, the "Service").
PLEASE READ THIS AGREEMENT CAREFULLY. IT GOVERNS THE USE OF THE SERVICE AND APPLIES TO ALL VISITORS AND USERS. BY ACCESSING OR USING THE SERVICE IN ANY WAY, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT; (2) YOU ARE OF LEGAL AGE (AT LEAST 18 YEARS OLD) TO FORM A BINDING CONTRACT WITH COMPANY; AND (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE SERVICE.
SUBSCRIPTIONS NOTICE: IF YOU SUBSCRIBE TO THE SERVICE, YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT COMPANY'S THEN-CURRENT FEE FOR THE SAME SERVICE UNLESS YOU OPT OUT OF THE AUTOMATIC RENEWAL IN ACCORDANCE WITH SECTION 10.3 (CANCELLING SUBSCRIPTIONS) BELOW.
ARBITRATION, CLASS ACTION/JURY TRIAL WAIVER AGREEMENT: SECTION 17 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, IT INCLUDES AN AGREEMENT TO ARBITRATE WHICH GENERALLY REQUIRES ALL DISPUTES TO BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 17 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS IN ACCORDANCE WITH SECTION 17.10 BELOW: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. PLEASE READ SECTION 17 CAREFULLY FOR ALL DETAILS.
THE AGREEMENT IS SUBJECT TO CHANGE BY COMPANY IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 18.6 (AGREEMENT UPDATES).
These Terms of Service were last updated on January 21, 2025.
The Service and content available on the Service are protected by applicable intellectual property (including copyright) laws. Unless subject to a separate license agreement between you and Company, your right to access and use the Service, in whole or in part, is subject to this Agreement. If you are accessing or using the Service on behalf of an entity, you represent that you have the authority to enter into this Agreement on behalf of the entity identified in the account registration process. Accordingly, all references to "you" or "your" in this Agreement will also be deemed to include such entity. You also acknowledge, agree and consent to the terms of our Privacy Policy which is incorporated herein by reference.
Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your own personal or internal business purposes.
Your use of, and participation in, certain features and functionality of the Service may be subject to additional terms ("Supplemental Terms"). Such Supplemental Terms will either be set forth in the supplemental Service or will be presented to you for your acceptance when you sign up to use the supplemental Service. If these Terms of Service are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Service.
You understand that the Service is evolving. As a result, Company may require you to install updates to any software that you have installed on the devices through which you access or use the Service ("Device"). You acknowledge and agree that Company may update the Service with or without notifying you. You may need to update third-party software from time to time in order to continue to use the Service. Any future release, update or other addition to the Service shall be subject to this Agreement.
In order to access certain features of the Service, you may be required to register an account on the Service ("Account").
In registering an Account, you shall (i) provide true, accurate, current, and complete information about yourself as prompted by the registration form ("Registration Data"), and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.
Notwithstanding anything to the contrary herein, you acknowledge and agree that you have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and will forever be owned by and inure to the benefit of Company. Furthermore, you are responsible for all activities that occur under your Account. You shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Service by minors. You may not share your Account or password with anyone, and you agree to notify Company immediately of any unauthorized use of your password or any other breach of security. If you provide any information that is untrue, inaccurate, incomplete or not current, or Company has reasonable grounds to suspect that any information you provide is untrue, inaccurate, incomplete or not current, Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Service (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You shall not have more than one Account at any given time. Company reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party's rights. You agree not to create an Account or use the Service if you have been previously removed by Company, or if you have been previously banned from any of the Service.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you are not permitted to use the Service.
You acknowledge that any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Service (collectively, "Content"), is the sole responsibility of the party from whom such Content originated. This means that you, and not Company, are entirely responsible for all Content that you upload, post, email, transmit or otherwise input or make available ("Make Available") through the Service ("Your Content"), and that other users of the Service, and not Company, are similarly responsible for all Content that they Make Available through the Service ("User Content").
Unless expressly agreed to by Company in writing elsewhere, Company has no obligation to store any of Your Content. Company has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit, or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Service. Certain features and functionality of the Service may enable you to specify the level at which the Service restricts access to Your Content. In such cases, you are solely responsible for applying the appropriate level of access to Your Content. If you do not choose a level of access, the system may default to its most permissive setting. You agree that Company retains the right to create reasonable limits on Company's use and storage of Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Service and as otherwise determined by Company in its sole discretion.
Except with respect to Your Content, you agree that Company and its suppliers or licensors own all rights, title and interest in the Service (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, and Company software). You shall not remove, alter or obscure any copyright, watermark, trademark, service mark or other proprietary rights notices incorporated in or accompanying any of the Service.
Company does not claim ownership of Your Content. However, when you Make Available any Content on or to the Service, you represent that you own and/or have sufficient rights to Your Content to grant the license set forth in Section 4.3 (License to Your Content).
Subject to any applicable Account settings that you select, you grant Company a non-exclusive, transferable, perpetual, irrevocable, worldwide, fully-paid, royalty-free, sublicensable (through multiple tiers of sublicensees) right (including any moral rights) and license to use, copy, reproduce, modify, adapt, prepare derivative works from, translate, distribute, publicly perform, publicly display and derive revenue or other remuneration from Your Content (in whole or in part) for the purposes of operating and providing the Service to you. Please remember that other users may be able to search for, see, use, modify and/or reproduce any of Your Content that you submit to any area of the Service that is accessible by other users.
The Company utilizes software and technology, including artificial intelligence, to process user inputs to the Service, such as descriptive and instructive text prompts and reference images and videos and other content (the "Input," which is part of Your Content hereunder), and generate and return outputs based on such Inputs (the "Output"). The Company does not claim ownership of any of your Inputs or Outputs, and you retain full commercial rights to use your Outputs.
In addition to the license granted in Section 4.3, you acknowledge that Inputs (as well as the remainder of Your Content) and Outputs may be used by the Company to train, develop, enhance, evolve and improve its (and its affiliates') AI models, algorithms and related technology, products and services (including for labeling, classification, content moderation and model training purposes), as well as for marketing and promotional purposes. As such, you hereby grant to Company a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs Made Available by you or otherwise generated in connection with your use of the Service at any point, in connection with the purposes described above or otherwise as set forth in the remainder of this Agreement (including Section 6).
Notwithstanding anything contained herein to the contrary, by submitting Your Content to any non-private area on the Service, you hereby expressly permit Company to identify you by your username (which may be a pseudonym) as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.
You agree that submission of any ideas, suggestions, documents, and/or proposals to Company ("Feedback") is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You agree that Company may use your Feedback without any restriction, attribution, or compensation to you.
As a condition of use, you shall not (and shall not permit any third party) to:
You further agree not (and shall not permit any third party) to:
Furthermore, Your Content may not contain nudity, biometric data, violence, be sexually explicit, harmful, hateful, harassing, or offensive as determined by Company in its sole discretion. You may not upload or Make Available an image of another person without that person's permission or otherwise sufficient rights to do so. The rights granted to you in this Agreement are subject to your compliance with the restrictions set forth in this section. Any unauthorized use of the Service terminates the licenses granted by Company pursuant to this Agreement.
Company may, but is not obligated to, investigate, monitor, pre-screen, remove, refuse, or review the Service and/or Content, including Your Content and Outputs and User Content, at any time. You hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.
Without limiting the foregoing, Company reserves the right to:
Upon determination of any possible violations by you of any provision of this Agreement, Company may, at its sole discretion, immediately terminate your license to use the Service, or change, alter or remove Your Content or Output, in whole or in part, without prior notice to you.
If Company believes that criminal activity has occurred, Company reserves the right to, except to the extent prohibited by applicable law, disclose any information or materials on or in the Service, including Your Content (and any Output) in Company's possession in connection with your use of the Service, to (i) comply with applicable laws, legal process or governmental requests; (ii) enforce this Agreement; (iii) respond to any claims that Your Content (or any Output) violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property, or safety of Company, its users or the public, and all enforcement or other government officials, as Company in its sole discretion believes to be necessary or appropriate.
You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service; provided, however, that Company reserves the right, but has no obligation, to intercede in any disputes between you and any other users. You agree that Company will not be responsible for any liability incurred as the result of your interactions with other users.
The Service may contain User Content provided by other users. Company is not responsible for and does not control User Content. Company does not approve or endorse, or make any representations or warranties with respect to, User Content. You use all User Content and interact with other users at your own risk.
The Service may contain links to third-party websites ("Third-Party Websites"), applications ("Third-Party Applications") and advertisements for third parties ("Third-Party Ads") (collectively, the "Third-Party Services"). When you click on a link to a Third-Party Service, we will not warn you that you have left the Service. You become subject to the terms and conditions (including privacy policies) of that other website or destination. Such Third-Party Services are not under the control of Company, and Company is not responsible for any Third-Party Services. Company provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith. You use all links in Third-Party Services at your own risk. When you leave our Service, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data-gathering practices, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
The Company uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (the "Third-Party Service Provider"). If you make a purchase on the Service, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Service Provider. You agree to be bound by Stripe's Privacy Policy and its Terms of Service, and hereby consent and authorize the Company and Stripe to share any information and payment instructions you provide with one or more Third-Party Service Provider(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Third-Party Service Provider and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason. For your protection, our Third-Party Service Provider uses various fraud-prevention protocols and industry-standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee; we are not responsible for this.
You shall pay all fees or charges ("Fees") to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable. By providing Company and/or our Third-Party Service Provider with your payment information, you agree that Company and/or our Third-Party Service Provider is authorized to immediately charge your Account for all Fees due and payable to Company hereunder and that no additional notice or consent is required. You shall immediately notify Company of any change in your payment information to maintain its completeness and accuracy. Company reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to Company and/or our Third-Party Service Provider or our inability to collect payment constitutes your material breach of this Agreement. Except as set forth in this Agreement or as required by law, all Fees for the Service are non-refundable. Company may suspend or terminate your access to the Service immediately upon non-payment. Your obligation to pay fees will survive any suspension or termination.
Due to the significant expenses incurred in generating AI-powered videos and photos and the nature of digital content services, Renderfire does not offer refunds. These costs stem from the computational resources and technologies we employ, which involve considerable GPU processing time and are sourced from our upstream providers who do not support refunds for these services. By purchasing services from Renderfire, you acknowledge and agree that once Renderfire initiates the process of creating your AI video or photo, the fees paid cannot be refunded. This no-refund policy shall apply regardless of the outcome of the content generation, including any dissatisfaction with the final product or errors that may occur during the creation process. Amounts due are non-refundable except as required by applicable law.
In certain instances, you may receive or purchase credits ("Credits") to access and use specific features of the Services. Purchased Credits constitute prepaid amounts for products and services available through the Services and may only be used within the specified timeframe. Credits expire ninety (90) days after purchase or receipt if not used. Unused Credits are forfeited upon Account cancellation or cessation of Services. Credits have no cash value, are non-transferable, non-reloadable, and non-redeemable for cash except as required by law. Company may change Credit terms at any time, and the value of Services obtainable with Credits is subject to change at Company's sole discretion.
Company may, at its discretion, offer loyalty, award or promotional credits ("Promotional Credits"). Promotional Credits may expire as specified on issuance, have no cash value, and are non-transferable, non-reloadable and non-redeemable for cash except as required by law. No inactivity or other fees apply to Promotional Credits.
The Fees do not include any Sales Tax (defined below) that may be due in connection with the Service provided under this Agreement. If Company is legally obligated to collect Sales Tax, it will be collected in addition to the Fees. If any Services or payments are subject to Sales Tax in any jurisdiction and you have not remitted such tax, you are responsible for the payment of that Sales Tax and any related penalties or interest, and you shall indemnify Company for any liability or expense it incurs. Upon request, you will provide Company with evidence of having paid all applicable taxes. For purposes of this section, "Sales Tax" means any sales or use tax and any other tax measured by sales that is the functional equivalent of a sales tax where the applicable jurisdiction does not otherwise impose a sales or use tax.
If you purchase access to certain features and functionality of the Services on a time-limited basis (a "Subscription"), the Fee for such Subscription plus any applicable Sales Tax and fees ("Service Subscription Fee") will be billed at the start of the Subscription ("Subscription Service Commencement Date") and at regular intervals in accordance with your elections at the time of purchase. Company reserves the right to change the timing of our billing. Company also reserves the right to change the Subscription pricing at any time in accordance with Section 18.6 (Agreement Updates). If changes to the Subscription price occur that impact your Subscription, Company will use commercially reasonable efforts to notify you, such as by sending an email to the address associated with your Account. If you do not agree with such changes, you may cancel your Subscription as set forth below.
If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Company's then-current price for such Subscription until terminated in accordance with this Agreement. The renewal frequency (e.g., weekly, monthly, annually) will be designated at the time you sign up and may be modified by you via your Account settings. By subscribing, you authorize Company to charge the payment method designated in your Account now and again at the beginning of each subsequent Subscription period. Upon renewal, if Company does not receive payment, (i) you shall pay all amounts due on your account upon demand and/or (ii) Company may terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received. Once payment is received, your new Subscription commitment period will begin as of that date.
If you purchased your Subscription directly from Company, you may cancel by logging into and visiting the account settings page of your Account, or by contacting support@renderfire.com. Subscription modification/cancellation requests made via email must be sent from the subscriber's email address on the account. Company will not accept modification/cancellation requests from third parties.
If you cancel, you may continue to use your Subscription until the end of the then-current term; it will not renew thereafter. No prorated refunds of any portion of the Service Subscription Fee will be provided for the current term.
Upgrading your Subscription mid-term takes effect immediately; any incremental fees will be charged accordingly. Future Renewal Terms will reflect such upgrades. Downgrades take effect on the first day of the next Renewal Term and may cause loss of content, features or capacity, for which Company is not liable.
You shall indemnify and hold Company, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers and licensors (each, a "Company Party" and collectively, the "Company Parties") harmless from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of any and all of the following: (i) Your Content and/or Outputs; (ii) your misuse of the Service; (iii) your violation of this Agreement; (iv) your violation of any rights of another party, including any user; (v) your violation of any export control, sanctions, or data protection law; (vi) any dispute between you and a third party relating to your use of the Service; or (vii) your violation of any applicable laws, rules or regulations. Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Company in asserting any available defenses. This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Service provided hereunder. You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Service.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, AND THE SERVICE (INCLUDING ANY OUTPUT THEREFROM) IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. THE COMPANY PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICE (INCLUDING ANY OUTPUT THEREFROM).
COMPANY FURTHER MAKES NO REPRESENTATION OR WARRANTY AS TO THE ORIGINALITY, LEGALITY, ACCURACY, OR FITNESS OF ANY OUTPUT. YOU ACKNOWLEDGE AND AGREE THAT (i) OUTPUTS MAY CONTAIN ERRORS, OMISSIONS, OFFENSIVE MATERIAL, OR THIRD-PARTY CONTENT; (ii) YOU ARE SOLELY RESPONSIBLE FOR YOUR USE, DISTRIBUTION, OR RELIANCE ON OUTPUTS, INCLUDING FOR COMPLIANCE WITH APPLICABLE LAWS AND THIRD-PARTY RIGHTS; AND (iii) COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY ARISING FROM OR RELATING TO OUTPUTS.
THE COMPANY PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE SERVICE (INCLUDING ANY OUTPUT THEREFROM) WILL MEET YOUR REQUIREMENTS (SUCH AS THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF THE SERVICE); (2) YOUR USE OF THE SERVICE (INCLUDING ANY OUTPUT THEREFROM) WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) THE ADVICE, RESULTS, OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM USE OF THE SERVICE (INCLUDING ANY OUTPUT THEREFROM) WILL BE ACCURATE OR RELIABLE.
ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICE (INCLUDING ANY OUTPUT THEREFROM) IS ACCESSED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND/OR ANY DEVICE YOU USE TO ACCESS THE SERVICE, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
From time to time, Company may offer new "beta" features or tools with which its users may experiment. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at Company's sole discretion. The provisions of this Section 12 apply with full force to such features or tools.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH THIRD PARTIES ON THE SERVICE. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE COMPANY PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. YOU UNDERSTAND THAT COMPANY DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS. COMPANY MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE OR ERROR-FREE BASIS.
YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, WHETHER OR NOT ANY COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE SERVICE, OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE OR THIRD PARTIES, ON ANY THEORY OF LIABILITY, INCLUDING THOSE RESULTING FROM: (i) THE USE OR INABILITY TO USE THE SERVICE; (ii) ANY GOODS, DATA, INFORMATION OR SERVICE PURCHASED OR OBTAINED, OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATED TO THE SERVICE, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. THE FOREGOING DOES NOT APPLY TO LIABILITY OF A COMPANY PARTY FOR DEATH OR PERSONAL INJURY CAUSED BY A COMPANY PARTY'S NEGLIGENCE, OR FOR ANY INJURY CAUSED BY A COMPANY PARTY'S FRAUD OR FRAUDULENT MISREPRESENTATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY PARTIES SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (i) THE TOTAL AMOUNT PAID TO COMPANY BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; (ii) $100; OR (iii) IF APPLICABLE, THE STATUTORY REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THIS CAP DOES NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY A COMPANY PARTY'S NEGLIGENCE, OR ANY INJURY CAUSED BY A COMPANY PARTY'S FRAUD OR FRAUDULENT MISREPRESENTATION.
COMPANY ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND YOU.
Company operates as a service provider under the Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"). Company respects the intellectual property rights of others and expects users of the Service to do the same. Company will respond expeditiously to claims of copyright infringement committed using the Service that are reported to Company's designated copyright agent, identified below.
In accordance with the DMCA and other applicable law, Company has adopted a policy of terminating, in appropriate circumstances and at Company's sole discretion, users who are deemed to be repeat infringers. Company may also, at its sole discretion, limit access to the Service and/or terminate the Accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Company considers a "repeat infringer" to be any user who has been the subject of more than two (2) valid DMCA takedown notices. Upon receipt of a third valid notice, Company reserves the right to terminate the user's Account immediately and without prior notice.
If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information in accordance with 17 U.S.C. § 512(c)(3):
If you believe that material you posted on the Service was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with Company's designated copyright agent by providing the following information in accordance with 17 U.S.C. § 512(g)(3):
Upon receipt of a valid counter-notification, Company will promptly forward it to the party who filed the original DMCA notification. If Company does not receive notice within ten (10) business days that the original notifying party is seeking a court order to prevent further infringement of the material, Company may replace or restore access to the material.
For claims of trademark or other intellectual property infringement (other than copyright), please provide our designated agent with the following information:
Company's designated agent for notice of alleged copyright infringement or other intellectual property claims under this Section 14 is:
Designated Agent:
Dual Ninja LLC
Attn: Copyright Agent / Legal Department
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States
Email: dmca@renderfire.com
Company's designated agent is registered with the U.S. Copyright Office in accordance with 17 U.S.C. § 512(c)(2). The registration can be verified in the Copyright Office's DMCA Designated Agent Directory.
Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages, including costs and attorneys' fees.
The term of this Agreement commences on the date when you accept this Agreement (as described in the preamble above) and continues in full force and effect while you use the Service, unless terminated earlier in accordance with this Agreement.
If you have materially breached any provision of this Agreement, or if Company is required to do so by law (e.g., where the provision of the Service is, or becomes, unlawful), Company has the right to immediately and without notice suspend or terminate any Service provided to you. Company also reserves the right to terminate this Agreement or your access to the Service at any time without cause upon notice to you. You agree that all terminations for cause are made in Company's sole discretion and that Company shall not be liable to you or any third party for any termination of your Account.
If you want to terminate this Agreement, you may do so by (i) notifying Company at any time and (ii) closing your Account for the Service. Your notice should be sent, in writing, to Company's address: Dual Ninja LLC, Attn: Legal Department, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States. Email: legal@renderfire.com. Any termination of a Subscription is governed by Section 10 (Subscriptions) above.
Upon termination of the Service or the applicable feature or functionality thereof, your right to use the Service or the applicable feature or functionality thereof will automatically terminate, and we may delete Your Content associated therewith from our live databases. If we terminate your Account for cause, we may also bar your further use of or access to the Service. Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of this Agreement which by their nature should survive will survive termination, including without limitation ownership provisions, licenses granted to the Company, warranty disclaimers and limitations of liability.
If this Agreement is terminated for cause by Company, or if your Account or ability to access the Service is discontinued by Company due to your violation of any portion of this Agreement or for conduct otherwise deemed inappropriate, you agree that you shall not attempt to re-register with or access the Service through use of a different member name or otherwise.
The Service may be accessed from countries around the world and may contain references to services and Content that are not available in your country. These references do not imply that Company intends to announce such service or Content in your country. The Service is controlled and offered by Company from its facilities in the United States of America. Company makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other countries do so at their own volition and are responsible for compliance with local law.
Please read this section (the "Arbitration Agreement") carefully. It is part of your contract with Company and affects your rights. It contains procedures for mandatory binding arbitration and a class-action waiver.
Subject to the terms of this Arbitration Agreement, you and Company agree that any dispute, claim or disagreement arising out of or relating in any way to your access to or use of the Service, any Output, any communications you receive, any products sold or distributed through the Service, or this Agreement (including prior versions), will be resolved by binding arbitration rather than in court, except that (i) you and Company may assert claims in small-claims court if such claims qualify and remain in that court; and (ii) you or Company may seek equitable relief in court for infringement or other misuse of intellectual-property rights. For purposes of this Arbitration Agreement, "Dispute" also includes disputes that arose before the effective date of this Agreement and disputes that may arise after termination.
There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good-faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome ("Informal Dispute Resolution"). You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small-claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good-faith effort to resolve informally any Dispute covered by this Arbitration Agreement ("Informal Dispute Resolution Conference"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference ("Notice"), which shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to legal@renderfire.com or regular mail to our offices located at Attn: Legal, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your Account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.
The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing-fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL BEFORE A JUDGE OR JURY. ALL DISPUTES WILL INSTEAD BE RESOLVED BY ARBITRATION UNDER THIS ARBITRATION AGREEMENT, EXCEPT AS SPECIFIED IN SECTION 17.1.
EXCEPT AS SPECIFIED IN SECTION 17.9 (BATCH ARBITRATION), YOU AND COMPANY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE OR COLLECTIVE BASIS. IF A COURT OF COMPETENT JURISDICTION DECIDES THAT ANY PART OF THIS SECTION IS UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THAT CLAIM OR REQUEST (AND ONLY THAT CLAIM OR REQUEST) SHALL BE SEVERED AND LITIGATED IN THE STATE OR FEDERAL COURTS LOCATED IN WYOMING; ALL OTHER DISPUTES SHALL BE ARBITRATED OR HEARD IN SMALL-CLAIMS COURT.
This Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs its interpretation and enforcement. If the Informal Dispute Resolution process does not resolve the Dispute within sixty (60) days, either party may commence binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as appropriate ("AAA Rules") then in effect. A copy of the rules is available at https://www.adr.org/rules-forms-and-fees/. Unless otherwise agreed, arbitration will occur in the county where you reside, subject to the AAA Rules and any Batch Arbitration provisions in Section 17.9. All materials exchanged during arbitration shall remain confidential.
The arbitrator will be a retired judge or a licensed attorney in Wyoming, selected by the parties from the AAA's roster of consumer-dispute arbitrators. If the parties cannot agree within thirty-five (35) days, the AAA will appoint the arbitrator (or, if Batch Arbitration is triggered, the AAA will appoint one arbitrator for each batch).
The arbitrator has exclusive authority to resolve any Dispute, including issues of arbitrability and scope, except that (1) all disputes related to Section 17.4 (Waiver of Class and Other Non-Individualized Relief), (2) disputes about payment of arbitration fees, (3) disputes about satisfaction of any condition precedent to arbitration, and (4) disputes about which version of the Arbitration Agreement applies, shall be decided by a court of competent jurisdiction. The arbitration will not be consolidated with other matters except as expressly allowed under Section 17.9 (Batch Arbitration). The arbitrator shall issue a written award stating the essential findings and conclusions and may grant dispositive motions. Judgment on the award may be entered in any court having jurisdiction. The Arbitrator may only award damages in accordance with Section 13.1 (Disclaimer of Certain Damages), above.
The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or brought for an improper purpose (as measured by Federal Rule of Civil Procedure 11(b)). If either party must seek a court order to compel arbitration, the party that obtains such order may collect its reasonable costs, disbursements and attorneys' fees from the other party. The prevailing party in any court action relating to satisfaction of any condition precedent to arbitration, including the Informal Dispute Resolution process, may recover its reasonable costs, disbursements, and attorneys' fees.
To increase efficiency, if one-hundred (100) or more individual Requests of a substantially similar nature are filed against Company by or with the assistance of the same law firm or organization within a thirty-day period, the AAA shall:
Requests are "substantially similar" if they arise out of the same event or factual scenario, raise the same or similar legal issues, and seek the same or similar relief. If the parties disagree on the applicability of this Batch Arbitration process, the AAA will appoint a sole standing arbitrator ("Administrative Arbitrator") to decide. The Administrative Arbitrator's fees will be paid by Company. This provision does not authorize class, collective, mass, or joint arbitration except as expressly set forth above.
You may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to: Attn: Legal, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States within thirty (30) days of becoming subject to it. Your notice must include (1) your name and address, (2) the email address associated with your Account (if any), and (3) a clear statement that you wish to opt out of this Arbitration Agreement. Opting out will not affect any other part of this Agreement.
Except as provided in Section 17.4, if any part of this Arbitration Agreement is found invalid or unenforceable, that part shall be severed and the remainder shall remain in full force and effect. Any Dispute must be initiated via arbitration within the applicable statute of limitations, or it is forever barred, and all statutes of limitation apply in arbitration as they would in court.
If Company makes a future material change to this Arbitration Agreement, we will notify you. Unless you reject the change within thirty (30) days by writing to Company at Dual Ninja LLC, Attn: Legal, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States, your continued use of the Service constitutes acceptance of the change. Rejecting a change leaves the prior version (or your prior valid opt-out) in effect.
Communications between you and Company may occur electronically (e.g., via the Service, email, or posted notices). For contractual purposes, you (i) consent to receive communications in electronic form and (ii) agree that all terms, conditions, notices and other communications that Company provides electronically satisfy any legal requirement that such communications would satisfy if in writing, subject to your statutory rights (including those under E-Sign, 15 U.S.C. §7001 et seq.).
You may not assign, subcontract, delegate or transfer this Agreement or your rights or obligations without Company's prior written consent. Company may freely assign or transfer this Agreement without your consent. Any attempted transfer in violation of this section is null and void.
Company is not liable for delays or failures caused by events outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemics, cyber attacks, internet outages, strikes, unavailability of connected AI models, partner/API failures, or shortages of transportation, fuel, energy, labor or materials.
If you have any questions, complaints or claims regarding the Service, please contact us at: support@renderfire.com. We will try to address your concerns and invite further feedback if your concerns are not fully resolved.
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by calling (800) 952-5210.
Company will post updates to these Terms of Service on the Service and update the "Last Updated" date. If you have an Account, Company will also email you an updated copy. Company may require your consent before further use of the Service. If you do not agree to any change(s), stop using the Service.
Where litigation in court is permitted, all claims and disputes will be litigated in the state or federal courts located in Sheridan County, Wyoming.
This Agreement is governed by the laws of the State of Wyoming, consistent with the Federal Arbitration Act, without regard to conflict-of-law principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
It is the express wish of the parties that this Agreement and all related documents be drawn up in English.
You are responsible for providing Company with a valid, current email. If the email you provide is invalid, Company's dispatch will still constitute effective notice. You may give notice to Company at the following address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States. Notice is deemed given when received by Company via nationally recognized overnight delivery or first-class mail.
A waiver or failure to enforce any provision on one occasion is not a waiver of any other provision or of that provision on any other occasion.
If any portion of this Agreement is held invalid or unenforceable, it shall be construed to reflect the parties' original intent, and the remaining portions shall remain in full force and effect.
You may not use or export the Service except as authorized by U.S. and other applicable laws. You represent that you are not located in any U.S.-embargoed country and are not on any U.S. government list of prohibited parties. You agree to comply with all applicable export-control laws.
This Agreement constitutes the final, complete and exclusive agreement between the parties regarding its subject matter and supersedes all prior discussions or agreements.
The Service may allow you to connect third-party accounts, including social media platforms (such as Instagram, TikTok, YouTube, Facebook, Pinterest, LinkedIn, and others), to enable features such as scheduling, automated posting, and content management ("Connected Accounts"). By connecting any third-party account to the Service, you represent and warrant that: (i) you are the authorized owner or administrator of such account; (ii) you have the authority to grant Company access to such account through the permissions and scopes you authorize; and (iii) your use of Connected Accounts complies with the terms of service, community guidelines, and policies of the applicable third-party platform.
When you use the Service to schedule or automate posts to your Connected Accounts, you acknowledge and agree that: (i) you are solely responsible for all content posted through such automated or scheduled features; (ii) Company acts solely as your agent in transmitting content that you direct us to post and assumes no liability for such content; (iii) you are responsible for ensuring that all scheduled or automated content complies with applicable laws, third-party rights, and the terms of service of the destination platform; and (iv) Company is not responsible for any actions taken by third-party platforms in response to content posted through the Service, including but not limited to content removal, account suspension, or termination.
Your use of Connected Accounts remains subject to the terms and policies of the applicable third-party platforms. Company does not control and is not responsible for the policies, practices, or availability of any third-party platform. Changes to third-party platform APIs, terms, or policies may affect the availability or functionality of Connected Account features, and Company shall not be liable for any such changes. You agree to indemnify Company for any claims, damages, or losses arising from your violation of any third-party platform's terms of service in connection with your use of the Service.
The Service may include features that allow you to search for and import images, videos, or other content from third-party sources, including but not limited to search engines, social media platforms, and content aggregators ("Third-Party Content"). Such Third-Party Content may be protected by copyright, trademark, or other intellectual property rights owned by third parties. The availability of search functionality within the Service does not constitute a license, endorsement, or representation that any Third-Party Content is free to use, copy, modify, or distribute.
By importing any Third-Party Content into the Service, you represent and warrant that: (i) you own the content or have obtained all necessary licenses, rights, consents, and permissions from the rightful owner to use, reproduce, store, modify, and distribute such content; (ii) the content does not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, publicity rights, or other proprietary rights; (iii) you have paid any required licensing fees or royalties associated with the content; and (iv) you will comply with all applicable laws regarding the use of such content.
Company does not verify, validate, or investigate the copyright status, licensing terms, or ownership of any Third-Party Content that you import into the Service. Company assumes no responsibility or liability for your use of Third-Party Content, and the inclusion of search or import features does not imply that any particular content is authorized for your use. You are solely responsible for conducting appropriate due diligence regarding the rights associated with any content you choose to import and use.
YOU ACKNOWLEDGE THAT IMPORTING AND USING THIRD-PARTY CONTENT WITHOUT PROPER AUTHORIZATION MAY CONSTITUTE COPYRIGHT INFRINGEMENT AND COULD EXPOSE YOU TO SIGNIFICANT LEGAL LIABILITY, INCLUDING STATUTORY DAMAGES OF UP TO $150,000 PER WORK INFRINGED UNDER U.S. COPYRIGHT LAW. COMPANY STRONGLY RECOMMENDS THAT YOU ONLY USE CONTENT THAT YOU OWN, HAVE CREATED YOURSELF, HAVE PROPERLY LICENSED, OR THAT IS CLEARLY DESIGNATED AS ROYALTY-FREE OR IN THE PUBLIC DOMAIN. IF YOU ARE UNCERTAIN ABOUT YOUR RIGHT TO USE ANY CONTENT, DO NOT IMPORT OR USE IT.
In addition to the general indemnification obligations set forth in Section 11, you specifically agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (i) your importation, storage, use, modification, or distribution of any Third-Party Content; (ii) any claim that Third-Party Content you imported infringes or violates the intellectual property rights or other rights of any third party; and (iii) any demand letters, takedown notices, or legal actions related to Third-Party Content associated with your Account.
For any questions about these Terms of Service, please contact us at legal@renderfire.com.